CONDUCT SURVEY
Our team have to make survey to research user needs
While creating the form, we discover it had already conducted a survey.
In this survey, we can know all the
things we want to know.
we don’t need to do any survey.
<Point to note>
People had the idea to use ‘Relief arrived home service’.
But other people said don’t want to use this.
Because of this
reasons
(1) inconvenient to get a Call
(2) little
effect to prevent the risk
3) could not trust the scout members
(4) my home is
not in long dark or dangerous
(5) it is accompanied by awkward
with strangers
(6) I already
have a party to accompany to the house because aside
(7) home transportation
right up near my house
These three answers are occupied the most part
The system of exsiting
‘Relief arrived home service’
: If women want
to use the ‘Relief arrived home service’ all you can apply for a subway station
or bus stop 30 minutes before arrival, at 120 Dasan Call Center or services
call borough Situation Room.
People’s answer “2) It is convenient 3) Average “ is
occupied about 80%
But the number of 3) average and 4) inconvenient
answer is around 50%. So that it is never positive. So we cannot say this system is positive to
user. We can get user’s need of changing system through this question.
When they ask how
to improve ‘Relief arrived home service’ apply ways,
people answered Texting message
and application is needed.
*) What do you
think is the most effective system or policy that has to be your home safely at
night?
(1) transport
services that run to the front of the house (Seoul Gangbuk 'assured return home
town bus', etc.)
(2) accompanied
Service (Seoul, assured ears Scouts' etc.)
(3) Smartphone
applications (safety administration's "smart home security", S1
"if Nicole", rest assured U taxi, etc.) used
(4) Other
Our team already thought about connecting number 2 and number 3 (accompanied service and smartphone applications)
We can get many grounds for our project through this existing survey
From now on, we have to gonna some real user interview like a in-depth interview.
We have to meet someone who have ever used ‘Relief arrived home service’
And ask them what is problem of this system
